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Steam News5 May 20188y ago

Approaching the purple screen bug - Please help!

Hello guys, you know, one big to-do besides the release of level 5 is that stupid purple screen bug, which happens to some people, when lighting is enabled. Unfortunately it did not happen on any of our test machines.

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Hello guys, you know, one big to-do besides the release of level 5 is that stupid purple screen bug, which happens to some people, when lighting is enabled. Unfortunately it did not happen on any of our test machines. Now, we finally have an idea where and why the purple screen bug occurs and added a lot of debugging behaviour to that code passage, but we need your help!

What changed

0 fixes1 addition2 changes0 removals
  • Gameplay
  • Maps
  • Performance
addedHello guys, you know, one big to-do besides the release of level 5 is that stupid purple screen bug, which happens to some people, when lighting is enabled. Unfortunately it did not happen on any of our test machines. Now, we finally have an idea where and why the purple screen bug occurs and added a lot of debugging behaviour to that code passage, but we need your help!
changedPlease, if you're affected by the 'purple screen bug', when lighting is enabled...Start a map or the tutorial, this is where the bug usually occured
changedPlease, if you're affected by the 'purple screen bug', when lighting is enabled...After a few seconds, the game should crash (forced by us in this particular case)

Please, if you're affected by the 'purple screen bug', when lighting is enabled...

Start the game and enable lighting

Start a map or the tutorial, this is where the bug usually occured

After a few seconds, the game should crash (forced by us in this particular case)

In the game folder, you'll find a file "crashlog.txt". Verify, it has the current date.

Please send contents of that file to our support address info@galactineers.net, post it in the purple screen bug discussion thread, or as a comment to this news post. Thank you very much, your help is very much appreciated. We really want to get rid of that bug. Thank you!

Source

Steam News / 5 May 2018

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