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Steam News18 May 20261mo ago

Technical issues

At this moment, our only hosting provider has been unresponsive for two hours (the main and secondary sites are down, support is silent, and other server owners on this hosting provider are experiencing the same issue).

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Full Shattered Void update

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1 fix0 additions0 changes0 removals
  • Server
fixedAt this moment, our only hosting provider has been unresponsive for two hours (the main and secondary sites are down, support is silent, and other server owners on this hosting provider are experiencing the same issue). We hope that everything will be resolved within the next six hours, but right now we're simultaneously transitioning to a new hosting provider, which will temporarily serve as our primary server and later as a backup server in case of similar emergencies (if the primary one is restored). Thankfully, after the previous incident (the hosting provider's disk burned out, containing all the server data), we have automated backups that will help us restore everything except the last eight hours. It's unclear exactly how long the transition will take. Most likely, a day.

At this moment, our only hosting provider has been unresponsive for two hours (the main and secondary sites are down, support is silent, and other server owners on this hosting provider are experiencing the same issue). We hope that everything will be resolved within the next six hours, but right now we're simultaneously transitioning to a new hosting provider, which will temporarily serve as our primary server and later as a backup server in case of similar emergencies (if the primary one is restored). Thankfully, after the previous incident (the hosting provider's disk burned out, containing all the server data), we have automated backups that will help us restore everything except the last eight hours. It's unclear exactly how long the transition will take. Most likely, a day.

Source

Steam News / 18 May 2026

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