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Steam News23 March 201610y ago

Post GDC Update - Tech Support - Personal Note

Hey all - We've finally caught our breath from Release/GDC and wanted to share a brief update. GDC 2016 We were selected to participate in two Indie showcases at GDC via the Media Indie Exchange.

Full notes

Full Into the Stars update

Read the full published notes in a cleaner layout. The original post stays linked below.

Repeated intro

Hey all - We've finally caught our breath from Release/GDC and wanted to share a brief update.

What changed

0 fixes2 additions3 changes0 removals
  • Balance
  • Events
  • Performance
  • Compatibility
changedHey all - We've finally caught our breath from Release/GDC and wanted to share a brief update.
changedGDC 2016We were selected to participate in two Indie showcases at GDC via the Media Indie Exchange. The first was on Monday at IGN followed by a Tuesday event at the amazing Patreon headquarters. It was a blast sharing the game with such a diverse group of developers, media and even a few backers! http://steamcommunity.com/sharedfiles/filedetails/?id=651109961
addedTechnical SupportRecently we created a new build with improved debug tracking and have uploaded it to Steam. If you're experiencing any crashes, hangs or slowdowns we would appreciate if you could download the new version as it will help us resolve these problems. 1) Check out the new steps we've outlined for initial debug: http://steamcommunity.com/app/360510/discussions/2/405693392924281738/ 2) Download the new "CrashReportLogging" build by following these steps:
addedTechnical SupportFrom here, a new client should be downloaded that will help us evaluate the issues you're seeing and quickly implement fixes. Whatever issues were presented before will still occur, but this build will create complete logs for debugging which you can find here: C:\Users\YOURUSERNAME\AppData\Local\Nebraska\Saved\Logs Please send us the Nebraska text doc and any dmp files contained in this folder so we can track the compatibility issues with your system. As always, if you're having any technical issues we're happy to discuss and work through them with you: support@fugitive-games.com
changedPersonal NoteWe've been in this industry for a long time and have endured some brutal development cycles, but nothing that came close to the fast-paced intensity of Into the Stars. The community seems divided on the results of our efforts, but we set out to do something different and are confident that the game sets itself apart for better or worse. As a team of 4 people we faced enormous challenges, but we poured every dollar and ounce of sweat we had into bringing this game to life. At some point we'll likely detail the journey further, but for now we're focused on fulfilling our remaining promises to you all: Addressing Technical Issues - Completing the Mac Port - Delivering Remaining Rewards That's all for now, but thanks as always for your support and patience! - The Fugitive Team

GDC 2016

We were selected to participate in two Indie showcases at GDC via the Media Indie Exchange. The first was on Monday at IGN followed by a Tuesday event at the amazing Patreon headquarters. It was a blast sharing the game with such a diverse group of developers, media and even a few backers! http://steamcommunity.com/sharedfiles/filedetails/?id=651109961

Technical Support

Recently we created a new build with improved debug tracking and have uploaded it to Steam. If you're experiencing any crashes, hangs or slowdowns we would appreciate if you could download the new version as it will help us resolve these problems. 1) Check out the new steps we've outlined for initial debug: http://steamcommunity.com/app/360510/discussions/2/405693392924281738/ 2) Download the new "CrashReportLogging" build by following these steps:

  • Open the Steam client

  • Go to Library -> Games and select Into the Stars

  • Right Click and go to Properties

  • Select the "Betas" tab and enter the following code: NcX34iae10jHgsLfG

  • Press "Check Code" then select the "CrashReportLogging" build from the menu above

From here, a new client should be downloaded that will help us evaluate the issues you're seeing and quickly implement fixes. Whatever issues were presented before will still occur, but this build will create complete logs for debugging which you can find here: C:\Users\YOURUSERNAME\AppData\Local\Nebraska\Saved\Logs Please send us the Nebraska text doc and any dmp files contained in this folder so we can track the compatibility issues with your system. As always, if you're having any technical issues we're happy to discuss and work through them with you: support@fugitive-games.com

Personal Note

We've been in this industry for a long time and have endured some brutal development cycles, but nothing that came close to the fast-paced intensity of Into the Stars. The community seems divided on the results of our efforts, but we set out to do something different and are confident that the game sets itself apart for better or worse. As a team of 4 people we faced enormous challenges, but we poured every dollar and ounce of sweat we had into bringing this game to life. At some point we'll likely detail the journey further, but for now we're focused on fulfilling our remaining promises to you all: Addressing Technical Issues - Completing the Mac Port - Delivering Remaining Rewards That's all for now, but thanks as always for your support and patience! - The Fugitive Team

Source

Steam News / 23 March 2016

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