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Steam News10 July 20214y ago

BLACK SCREEN PROBLEM - CHECK VERION-2

New Version - PLEASE HELP ME FIX BLACK SCREEN PROBLEM Some players will have a permanent black screen after playing on the Logo interface.

Full notes

Full Airtight City 密闭之城1.0 update

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What changed

0 fixes2 additions0 changes0 removals
  • UI and audio
  • Gameplay
addedNew Version - PLEASE HELP ME FIX BLACK SCREEN PROBLEM Some players will have a permanent black screen after playing on the Logo interface. I currently guess that the problem may come from 3 directions: [1] A staged error in the scene loading process. [2] Reading or application error of game resolution. [3] Unknown issue with Unity engine version
added[1] Under this game version. After the game runs, it will perform 13 steps and finally enter the game successfully. I have added Log output to all key unknowns. It is used to judge possible loading problems.

Airtight City 密闭之城1.0 changes

addedNew Version - PLEASE HELP ME FIX BLACK SCREEN PROBLEM Some players will have a permanent black screen after playing on the Logo interface. I currently guess that the problem may come from 3 directions: [1] A staged error in the scene loading process. [2] Reading or application error of game resolution. [3] Unknown issue with Unity engine version
added[1] Under this game version. After the game runs, it will perform 13 steps and finally enter the game successfully. I have added Log output to all key unknowns. It is used to judge possible loading problems.

New Version - PLEASE HELP ME FIX BLACK SCREEN PROBLEM Some players will have a permanent black screen after playing on the Logo interface. I currently guess that the problem may come from 3 directions: [1] A staged error in the scene loading process. [2] Reading or application error of game resolution. [3] Unknown issue with Unity engine version

My current solution requires the cooperation of players who have the black screen problem to solve. Need everyone's help.

[1] Under this game version. After the game runs, it will perform 13 steps and finally enter the game successfully. I have added Log output to all key unknowns. It is used to judge possible loading problems.

[2] Under this game version The game will read and output your computer resolution and write it to the log file.

Players who have the black screen problem, please follow the black screen. Go to this address, find the following 2 files, and send them to me. This will help me determine the source of the problem.

file path : C:\Users\Administrator\AppData\LocalLow\LittleBeanGames\The Airtight City2020 (PS: Administrator is your pc user name) file 1 : output_log.txt file 2 : GameSettingConfig.txt

I'm really sorry for causing trouble to everyone.

部分玩家在Logo界面玩后会永久黑屏。 我目前猜测问题可能来自三个方向: [1] 场景加载过程中的阶段性错误。 [2] 游戏分辨率读取或应用错误。 [3] Unity引擎版本的未知问题

我目前的解决方案需要有黑屏问题的玩家配合才能解决。 需要大家的帮助。

[1] 本游戏版本下。 游戏运行后,会执行13个步骤,最终成功进入游戏。 我已将 Log 输出添加到所有关键未知数。 用于判断可能的加载问题。

[2] 本游戏版本下 游戏将读取并输出您的计算机分辨率并将其写入日志文件。

有黑屏问题的玩家,请关注黑屏。 到这个地址,找到以下2个文件,发给我。 这将帮助我确定问题的根源。

文件地址 : C:\Users\Administrator\AppData\LocalLow\LittleBeanGames\The Airtight City2020 (PS: Administrator is your pc user name) 文件 1 : output_log.txt 文件 2 : GameSettingConfig.txt

给大家带来麻烦真的很抱歉。

Source

Steam News / 10 July 2021

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