Notice on Server Issues

As some players have kindly pointed out to us here on Steam and other platforms, we've been having issues recently with returning users logging into accounts, and in particular with new users creating accounts, which can softlock the game. I'd like to apologize for these problems, and we're taking some steps to address them.

We are working on what should be a long term solution for this issue, however it is part of a much larger update and cannot be deployed until the rest is ready. As we do not have a date for this update yet, a short term solution has just been enacted and will be in use until then.

In short, a reboot of our servers seems to temporarily fix this problem for upwards of a few days. I have been doing this manually so far, checking occasionally and whenever a user reports the bug in question. As this is obviously not ideal, server restarts will now automatically occur daily. These will take place at 12:00AM EST and should not last more than a few minutes each time.

Again, I apologize for this issue, and hopefully soon will bring news of the forthcoming update that should fix the need for these restarts.

Happy playing!