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Steam News15 June 20242y ago

Shatterline Retirement FAQ

When will the servers for Shatterline be closed? Servers close on August 1, 2024. Why is Shatterline being retired? We are concluding our Early Access and preparing for a full launch.

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What changed

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changedWhen will the servers for Shatterline be closed? Servers close on August 1, 2024.
addedWhy is Shatterline being retired? We are concluding our Early Access and preparing for a full launch. Maintaining live operations with the amount of new features we have planned is proving challenging. We are taking a break to prepare for the launch.
addedWhat happens now? Effective immediately Shatterline is deactivating all in-game purchases. Players are able to install and play Shatterline until the servers’ closure on August 1, 2024. Upon the current season's end, we are rolling out a new free battle pass, with the content from the previous seasons.
changedWhat about refunds? Refunds will be given to every player who made a purchase in Shatterline in the past 14 days (from June 1, 2024, at 3 am EDT/9 am CEST). Refunds will be automatically processed by Steam services without requiring a request. Please make sure to contact their customer support services in case you’re encountering any issues: https://help.steampowered.com/
changedWhat happens to Discord and other channels? Every existing channel stays intact and supported. Join us at https://discord.gg/shatterline and stay tuned!

Shatterline changes

changedWhen will the servers for Shatterline be closed? Servers close on August 1, 2024.
addedWhy is Shatterline being retired? We are concluding our Early Access and preparing for a full launch. Maintaining live operations with the amount of new features we have planned is proving challenging. We are taking a break to prepare for the launch.
addedWhat happens now? Effective immediately Shatterline is deactivating all in-game purchases. Players are able to install and play Shatterline until the servers’ closure on August 1, 2024. Upon the current season's end, we are rolling out a new free battle pass, with the content from the previous seasons.
changedWhat about refunds? Refunds will be given to every player who made a purchase in Shatterline in the past 14 days (from June 1, 2024, at 3 am EDT/9 am CEST). Refunds will be automatically processed by Steam services without requiring a request. Please make sure to contact their customer support services in case you’re encountering any issues: https://help.steampowered.com/
changedWhat happens to Discord and other channels? Every existing channel stays intact and supported. Join us at https://discord.gg/shatterline and stay tuned!

When will the servers for Shatterline be closed? Servers close on August 1, 2024.

Why is Shatterline being retired? We are concluding our Early Access and preparing for a full launch. Maintaining live operations with the amount of new features we have planned is proving challenging. We are taking a break to prepare for the launch.

What happens now? Effective immediately Shatterline is deactivating all in-game purchases. Players are able to install and play Shatterline until the servers’ closure on August 1, 2024. Upon the current season's end, we are rolling out a new free battle pass, with the content from the previous seasons.

What about refunds? Refunds will be given to every player who made a purchase in Shatterline in the past 14 days (from June 1, 2024, at 3 am EDT/9 am CEST). Refunds will be automatically processed by Steam services without requiring a request. Please make sure to contact their customer support services in case you’re encountering any issues: https://help.steampowered.com/

What happens to Discord and other channels? Every existing channel stays intact and supported. Join us at https://discord.gg/shatterline and stay tuned!

Source

Steam News / 15 June 2024

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