Concerns About Crashes

We wanted to clear up some things regarding some crashes that has happened since today and yesterday.

Renderer process crashed: oom (-536870904)

The game ran out of memory.

Here's how to fix that problem.

1. Free up system memory: Close unnecessary programs and tabs, especially those that are memory-intensive. Running too many applications at once can exhaust system RAM.

2. Increase virtual memory (pagefile): On Windows, increasing the size of the paging file can help when physical RAM is exhausted.

   1. Navigate to System Properties and open the Performance settings.

   2. In the Advanced tab, click Change under Virtual Memory.

   3. Set a custom size for your pagefile. A common recommendation is to set the initial size to 1.5 times your RAM and the maximum size to 3 times your RAM.

3. AddedUse the 64-bit versionIf you are using a 32-bit version of an application that is also available in 64-bit, switch to the 64-bit version. 64-bit applications can use significantly more memory.

4. Check for memory leaks: If the application's memory usage steadily increases over time until it crashes, it may have a memory leak. Some development tools include memory profilers to help check for this.

5. Update the application: Ensure you are using the latest version of the application. We can at some time upload releases that fix bugs.

Renderer process crashed: crashed (-1073741819)

An application has been denied access to memory it tried to use. You need it to display visual content.

Here's how to fix that problem.

1. Update graphics drivers Outdated graphics drivers are a very common cause of this error.

• Download and install the latest drivers from your GPU manufacturer's website (NVIDIA, AMD, or Intel).

• Perform a clean installation by choosing the custom/advanced option during setup and selecting the "clean install" box.

1. Check for memory issues The crash can happen if your system is running low on resources, especially GPU memory (VRAM) or system RAM.

• Close unnecessary applications, especially those that use a lot of memory, to free up resources.

• Check your GPU memory and RAM usage while the application is running, using a task manager (e.g., Windows Task Manager).

1. Disable hardware acceleration Hardware acceleration offloads some tasks from the CPU to the GPU, which can cause issues if there is a conflict.

• Look for an option to disable hardware acceleration in the settings of the application that is crashing.

1. Check for interference from security software Antivirus, firewall, or other security programs can sometimes block legitimate application processes.

• Temporarily disable your security software and see if the crash still occurs.

• If the problem goes away, you may need to add an exception for the application in your security software's settings.

1. Uninstall and reinstall the application A corrupted installation of the application can cause the renderer process to crash.

• Uninstall the program, then download and perform a fresh install.

1. Run System File Checker Corrupted Windows system files can also cause this error.

• Open the Command Prompt as an administrator.

• Type [c]sfc /scannow[/c] and press Enter.

• Wait for the scan to complete and repair any files it finds.

We hope this helps for you all having this crash problem. If this doesn't work, I don't know what to do.

Hope you guys get everything settled.

-Force Arcade + Hexxel

Team Pulsagon