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Steam News30 May 20251y ago

Startup Troubleshooting

If you're experiencing issues right after launching the game—such as no sound or controller input not working—it may be caused by external software or configuration conflicts.

In this update4

Full notes

Full Gunner-chan! update

Read the full published notes in a cleaner layout. The original post stays linked below.

What changed

0 fixes1 addition5 changes0 removals
  • UI and audio
  • Security
  • Compatibility
changedIf you're experiencing issues right after launching the game—such as no sound or controller input not working—it may be caused by external software or configuration conflicts. Below are some common cases and how to address them.
changedNo SoundSome antivirus or security software (e.g., Norton) may block the game's audio output, preventing sound from playing properly. Additionally, running DAW software or virtual audio devices can interfere with normal sound playback.
addedHow to FixAdd the game’s executable to your antivirus or security software’s exception list.
changedHow to FixClose any music production software or virtual audio drivers.
changedController Not WorkingIf you're using any of the following controllers, Steam Input compatibility issues may be causing the game to behave unexpectedly:
changedController Not WorkingButton mappings are incorrect

Gunner-chan! changes

changedIf you're experiencing issues right after launching the game—such as no sound or controller input not working—it may be caused by external software or configuration conflicts. Below are some common cases and how to address them.
changedSome antivirus or security software (e.g., Norton) may block the game's audio output, preventing sound from playing properly. Additionally, running DAW software or virtual audio devices can interfere with normal sound playback.
addedAdd the game’s executable to your antivirus or security software’s exception list.
changedClose any music production software or virtual audio drivers.
changedIf you're using any of the following controllers, Steam Input compatibility issues may be causing the game to behave unexpectedly:

If you're experiencing issues right after launching the game—such as no sound or controller input not working—it may be caused by external software or configuration conflicts. Below are some common cases and how to address them.

No Sound

Some antivirus or security software (e.g., Norton) may block the game's audio output, preventing sound from playing properly. Additionally, running DAW software or virtual audio devices can interfere with normal sound playback.

How to Fix

  • Add the game’s executable to your antivirus or security software’s exception list.

  • Try temporarily disabling the antivirus software.

  • Restarting your PC may also resolve the issue.

  • Close any music production software or virtual audio drivers.

Controller Not Working

If you're using any of the following controllers, Steam Input compatibility issues may be causing the game to behave unexpectedly:

  • Nintendo Switch Pro Controller

  • PlayStation 5 (DualSense) Controller

Examples of Symptoms

  • Controller input works intermittently

  • Button mappings are incorrect

  • Stick inputs behave erratically

How to Fix

In the Steam client, go to Settings → Controller → General Controller Settings, and try disabling Steam Input support for your controller.

Source

Steam News / 30 May 2025

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