Server Disconnects due to unexpected high inflow of players
Update: We have now scaled the servers to handle the high inflow of players, which means that players who are able to login should be able to play as normal.
Full notes
Full Crystalfall update
Read the full published notes in a cleaner layout. The original post stays linked below.
What changed
0 fixes0 additions3 changes2 removals
Gameplay
Server
changedUpdate:
changedWe have now scaled the servers to handle the high inflow of players, which means that players who are able to login should be able to play as normal. However, the high inflow of players caused another issue on the backend side which is hosted on Google. The login step to the lobby communicates with the backend, and due to the high inflow of players this caused issues on Google’s side. We are in meetings with Google and working together to solve this issue. This is the reason why players are experiencing issues logging in to the lobby and are getting stuck in the loading screen.
changedWe are experiencing server and login issues due to high inflow of players. One of the issues reported is that players are required to enter an email and are unable to proceed into the game. Players may continue to experience login issues until we resolve this. We apologize for the inconvenience and are working as fast as we can to resolve this and will keep you updated.
removedSteam post image Update about the email login step: We're removing the email login alternative, as this was never meant to be included (it's a internal dev/debug feature).
removedWe are pushing an update to remove this step.
Crystalfall changes
changedUpdate:
changedWe have now scaled the servers to handle the high inflow of players, which means that players who are able to login should be able to play as normal. However, the high inflow of players caused another issue on the backend side which is hosted on Google. The login step to the lobby communicates with the backend, and due to the high inflow of players this caused issues on Google’s side. We are in meetings with Google and working together to solve this issue. This is the reason why players are experiencing issues logging in to the lobby and are getting stuck in the loading screen.
changedWe are experiencing server and login issues due to high inflow of players. One of the issues reported is that players are required to enter an email and are unable to proceed into the game. Players may continue to experience login issues until we resolve this. We apologize for the inconvenience and are working as fast as we can to resolve this and will keep you updated.
removedSteam post image Update about the email login step: We're removing the email login alternative, as this was never meant to be included (it's a internal dev/debug feature).
removedWe are pushing an update to remove this step.
Update:
We have now scaled the servers to handle the high inflow of players, which means that players who are able to login should be able to play as normal. However, the high inflow of players caused another issue on the backend side which is hosted on Google. The login step to the lobby communicates with the backend, and due to the high inflow of players this caused issues on Google’s side. We are in meetings with Google and working together to solve this issue. This is the reason why players are experiencing issues logging in to the lobby and are getting stuck in the loading screen.
We hope to have this sorted as soon as possible and we are sorry for the inconvenience and thank you for your patience.
We are experiencing server and login issues due to high inflow of players. One of the issues reported is that players are required to enter an email and are unable to proceed into the game. Players may continue to experience login issues until we resolve this. We apologize for the inconvenience and are working as fast as we can to resolve this and will keep you updated.
Steam post image Update about the email login step: We're removing the email login alternative, as this was never meant to be included (it's a internal dev/debug feature).
