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Steam News10 July 20261mo ago

Player Experience Survey and Known Issues Update

Friends! We created a survey to collect information from players experiencing payment or high ping issues.

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What changed

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  • Server
changedAs you may know, the team is still considering deploying servers in additional regions to reduce latency for players outside the CIS.

Warface changes

changedAs you may know, the team is still considering deploying servers in additional regions to reduce latency for players outside the CIS.

Friends!

We created a survey to collect information from players experiencing payment or high ping issues.

As you may know, the team is still considering deploying servers in additional regions to reduce latency for players outside the CIS.

The team is also aware of the payment issues affecting Astrum Play and VK Play accounts. In most cases, these issues are caused by restrictions imposed by the banks or payment systems that process payments. However, the team is looking for a solution to ensure uninterrupted in-game purchases for all players. We'll be sure to share more details as soon as we have them.

For now, we'd like to focus on gathering information about these issues. Please take a few minutes to complete the survey and help the team better understand where affected players are located and how frequently these problems occur.

COMPLETE THE SURVEY

Source

Steam News / 10 July 2026

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