Steam News16 January 20265mo ago

Account Sign Ups Fixed

Hey everyone, We ran into an issue where our email provider introduced a breaking change to their API without notifying customers.

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Repeated intro

Hey everyone,

What changed

1 fix2 additions0 changes0 removals

Gameplay
Fixes

addedWe ran into an issue where our email provider introduced a breaking change to their API without notifying customers. As a result, outgoing emails were temporarily failing, which affected account verification emails in particular. As far as we understand, the issue started 2-3 days ago.

fixedThis has now been fixed.

addedIf you created an account but never received your verification code, you can request a new one here:

Upload Labs changes

fixedThis has now been fixed.

addedIf you created an account but never received your verification code, you can request a new one here:

We ran into an issue where our email provider introduced a breaking change to their API without notifying customers. As a result, outgoing emails were temporarily failing, which affected account verification emails in particular. As far as we understand, the issue started 2-3 days ago.

This has now been fixed.

If you created an account but never received your verification code, you can request a new one here:

https://uploadlabs.enigmastudio.dev/login

Then click Resend at the bottom of the page.

Sorry for the inconvenience, and thanks for your patience. Steam post image

Source

Steam News / 16 January 2026

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