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Steam News11 January 20265mo ago

An update on server stability

Hello everyone, The recent surge of players from Indonesia has been incredible to see, but it has pushed our current infrastructure to its absolute limit.

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Repeated intro

Hello everyone,

What changed

0 fixes1 addition3 changes0 removals
  • Server
  • Store
addedTo be transparent with you all: our server architecture wasn't built to handle 100 times the usual load. We’ve reached a technical ceiling where we can't just add more servers to solve the problem. The current system has hit its limit, and we’ve had to make some tough calls to keep the core services from collapsing entirely.
changedOur main priority right now is keeping the Plugin Store accessible, as we know how vital it is for your cities. However, to keep it running at all under this pressure, we have had to temporarily disable:
changedPlugin Store Search (including comment search)
changedOther non-essential Plugin Store features

The recent surge of players from Indonesia has been incredible to see, but it has pushed our current infrastructure to its absolute limit.

To be transparent with you all: our server architecture wasn't built to handle 100 times the usual load. We’ve reached a technical ceiling where we can't just add more servers to solve the problem. The current system has hit its limit, and we’ve had to make some tough calls to keep the core services from collapsing entirely.

Our main priority right now is keeping the Plugin Store accessible, as we know how vital it is for your cities. However, to keep it running at all under this pressure, we have had to temporarily disable:

  • Online Mode

  • Plugin Store Search (including comment search)

  • Other non-essential Plugin Store features

We are monitoring the situation closely, but please understand that these features may remain offline or intermittent until the traffic stabilizes. We’re doing what we can within our technical constraints to keep the lights on.

Thank you for your patience and for being part of this wild ride!

Your TheoTown team

Source

Steam News / 11 January 2026

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