Apology for Server Issues & Compensation for All Players

this is the development team.

We sincerely apologize for the connection delays and various other inconveniences caused by server overload during the past month or so since launch.

We tried to respond to these issues as quickly as possible, but there were practical limitations given our current development resources.

As a token of our apology, we would like to provide compensation to all of our players.

■ Compensation Details

■ Starting Thursday, July 2, 2026, we will distribute 10 commemorative coins each day for 7 days (70 in total). The detailed breakdown for each day is as follows.

[Day 1] 10 Commemorative Coins

• Kingdom 1st Anniversary Coin x6

• Empire 1st Anniversary Coin x3

• Empire 10th Anniversary Coin x1

[Day 2] 10 Commemorative Coins

• Kingdom 1st Anniversary Coin x4

• Empire 1st Anniversary Coin x5

• Kingdom 50th Anniversary Coin x1

[Day 3] 10 Commemorative Coins

• Empire 1st Anniversary Coin x6

• Kingdom 10th Anniversary Coin x3

• Kingdom 50th Anniversary Coin x1

[Day 4] 10 Commemorative Coins

• Empire 1st Anniversary Coin x4

• Kingdom 10th Anniversary Coin x5

• Kingdom 50th Anniversary Coin x1

[Day 5] 10 Commemorative Coins

• Kingdom 10th Anniversary Coin x6

• Empire 10th Anniversary Coin x3

• Kingdom 50th Anniversary Coin x1

[Day 6] 10 Commemorative Coins

• Kingdom 10th Anniversary Coin x5

• Empire 10th Anniversary Coin x4

• Empire 50th Anniversary Coin x1

[Day 7] 10 Commemorative Coins

• Empire 10th Anniversary Coin x8

• Kingdom 50th Anniversary Coin x1

• Empire 50th Anniversary Coin x1

※ The redemption deadline for all reward items is July 31, 24:00 (KST). [July 31, 08:00 AM (PDT) / July 31, 4:00 PM (BST)]

※ ※ Reward details are subject to change depending on circumstances. If any changes are made, we will announce the revisions through this notice.

■ Distribution Schedule

Distribution will begin sequentially from Thursday, July 2 (KST).

The exact distribution time will be announced separately at a later date. Please understand that there may be slight differences in when each player receives their items.

■ Eligibility & Important Notice

• Eligible players: Those who signed up before July 1, 24:00 (KST) [July 1, 08:00 AM (PDT) / July 1, 4:00 PM (BST)]

• Please be sure to update to the latest version. If you do not update to the latest version, your sign-up data will not be registered on the server, and you will be excluded from the compensation.

• To receive your rewards properly, please complete the update to the latest version before July 1.

■ Costume Reward Notice

The costume rewards we previously promised have been delayed to sometime in July, as our development schedule was pushed back while addressing this server issue.

We apologize for not keeping our promise and will develop and update them as quickly as possible.

We are sharing previews of the two costumes currently in development along with this announcement. (These are still in development, and the designs may change by the time they are actually distributed.)

■ Security & Sanctions Notice

We are continuously improving our security to block cheaters and bots.

Permanent sanctions will continue to be enforced against offenders, so we kindly ask that you refrain from cheating to help maintain a healthy play environment.

Once again, we sincerely apologize for the inconvenience, and we will repay your patience with a more stable service. Thank you.

Development Team ------------------------------------------------

■ Server Issue Compensation Distribution Notice - Day 1 compensation will be delivered to your mailbox in sequence following the update, scheduled for 2026.07.02, 16:00 (KST | Seoul) / 00:00 (PDT | San Francisco) / 08:00 (BST | London). Actual delivery times may vary by user (up to 4 hours). - From Day 2 onward, compensation will be delivered in sequence at the same time each day.