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Steam News6 August 20214y ago

Save/Load Bugfixing

Currently we are aware of two types of bugs related to the save/load system. The first, which we have known about for a while, is to do with long games played on large maps, which overwhelms the save/load system.

Full notes

Full Shadows Behind the Throne 2 update

Read the full published notes in a cleaner layout. The original post stays linked below.

What changed

3 fixes0 additions1 change0 removals
  • Maps
  • Fixes
  • UI and audio
fixedCurrently we are aware of two types of bugs related to the save/load system. The first, which we have known about for a while, is to do with long games played on large maps, which overwhelms the save/load system. This is resolved in the sequel, and I'll be taking a look at it before Shadows 2's last major patch.
fixedThe second is a much larger problem, and prevents some users from ever saving. For some reason, Unity does not perform file operations on those machines in the way which it does on others. This issue is a major one, and frustratingly we have never been able to replicate it on any machine we tested it on. We actually believed this issue to have been resolved, since we can't tell which patches were successful (as we can't reproduce the bug locally), which is why it stopped being prioritised.
fixedIt has recently come to my attention that it is not fixed, and clearly needs to be. If you are affected by this bug you have my sincere apologies, and assurances that I am still working to correct it. As of yet, we have no clue what might be causing it.
changedHypotheses have variously been: non-english-language user names being handled, excessively long user-names causing file-paths lengths to be exceeded in APPDATA, 32 bit OSes, Windows 7, Windows 8, anti-virus interactions, admin access settings. We'll keep trying to evaluate, but for now do not have enough data to know even roughly what is causing the problem, so fixing it remains a process of randomly changing stuff and seeing if the bug reports stop coming in.

Currently we are aware of two types of bugs related to the save/load system. The first, which we have known about for a while, is to do with long games played on large maps, which overwhelms the save/load system. This is resolved in the sequel, and I'll be taking a look at it before Shadows 2's last major patch.

The second is a much larger problem, and prevents some users from ever saving. For some reason, Unity does not perform file operations on those machines in the way which it does on others. This issue is a major one, and frustratingly we have never been able to replicate it on any machine we tested it on. We actually believed this issue to have been resolved, since we can't tell which patches were successful (as we can't reproduce the bug locally), which is why it stopped being prioritised.

It has recently come to my attention that it is not fixed, and clearly needs to be. If you are affected by this bug you have my sincere apologies, and assurances that I am still working to correct it. As of yet, we have no clue what might be causing it.

Hypotheses have variously been: non-english-language user names being handled, excessively long user-names causing file-paths lengths to be exceeded in APPDATA, 32 bit OSes, Windows 7, Windows 8, anti-virus interactions, admin access settings. We'll keep trying to evaluate, but for now do not have enough data to know even roughly what is causing the problem, so fixing it remains a process of randomly changing stuff and seeing if the bug reports stop coming in.

Thanks for your patience, apologies again.

Source

Steam News / 6 August 2021

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