Marvel Rivals
Steam News 6 December 20241y ago

Official Launch FAQ I Keep Updating

System Requirements and Installation Q1: Can I use the game build from the previous beta versions for the official release? Do I need to uninstall it before downloading the official version? A1: No, the game build from…

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Full Marvel Rivals update

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changedSystem Requirements and Installation Q1: Can I use the game build from the previous beta versions for the official release? Do I need to uninstall it before downloading the official version? A1: No, the game build from previous beta tests is not compatible with the official launch. You will need to uninstall any earlier versions and launchers before downloading the official version.
changedQ2: What should I do if I encounter problems while downloading or installing the game? A2: If you encounter issues with downloading or installing the game, please check that your network connection is stable and that your device meets the minimum requirements. If you run into issues, please try the following steps: - Check your network connection for stability. - Clear up some storage space. - Verify that your device is compatible. - Restart the client and attempt the download again. If the problem continues, we recommend reaching out to our Marvel Rivals Support bot in our Discord server. Tip: Before installing Marvel Rivals, ensure that you have sufficient storage space on your installation drive to prevent any installation issues.
changedQ3: What are the minimum and recommended system requirements for the game? A3: Below are the system requirements for PC: MINIMUM: OS: Windows 10 64-bit (1909 or newer) Processor: Intel Core i5-6600K or AMD Ryzen 5 1600X Memory: 16 GB RAM Graphics: NVIDIA GeForce GTX 1060 / AMD RX 580 / Intel Arc A380 DirectX: Version 12 Network: Broadband Internet connection Storage: 70 GB available space Additional Notes: We recommend you install the game on SSD drive for better experience.
changedRECOMMENDED: OS: Windows 10 64-bit (1909 or newer) Processor: Intel Core i5-10400 or AMD Ryzen 5 5600X Memory: 16 GB RAM Graphics: NVIDIA GeForce RTX 2060 (Super) / AMD RX 5700-XT / Intel Arc A750 DirectX: Version 12 Network: Broadband Internet connection Storage: 70 GB available space Additional Notes: We recommend you install the game on SSD drive for better experience.
changedQ4: How can I fix the error message “DirectX 12 is not supported on your system”? A4: To resolve this issue, please update your Windows 10 64-bit operating system to version 1909 or later and make sure your graphics card driver is up to date. Additionally, verify that your graphics card meets the minimum requirements, which include an NVIDIA GTX 1060 or AMD RX 580. Q5: What should I do if I have a 13th or 14th generation Intel CPU and receive a "Out of video memory" crash message when starting the game? A5: We recommend updating to the latest BIOS version following the guidelines provided by Intel or your motherboard manufacturer. If you continue to experience instability, please reach out to your system manufacturer (OEM/system integrator), Intel customer support (for boxed processors), or your point of purchase (for bulk processors) for further assistance. You can also refer to the following link for additional guidance: [Intel CPU Crash Troubleshooting Guide]. Q6: What should I do if I frequently experience crashes during gameplay? A6: First, please follow the instructions provided in this guide:[Integrity Check and Repair Guide]. If crashes persist, we recommend enabling the feature outlined here: [GPU Debug Mode] and continuing your gameplay. If a crash occurs again, please refer to this link for steps to seek assistance from our customer support team: [Information Collection Instructions]. Additionally, if your game crashes repeatedly, it may be due to your antivirus software misjudging the game process. You can try adding ~\Marvel\Binaries\Marvel-Win64-Shipping.exe and the game storage path to your antivirus software's whitelist, or temporarily disabling the antivirus software and then trying to restart the game. Q7: What should I do if I frequently experience stuttering during gameplay? A7: If your hardware meets the game’s

System Requirements and Installation Q1: Can I use the game build from the previous beta versions for the official release? Do I need to uninstall it before downloading the official version? A1: No, the game build from previous beta tests is not compatible with the official launch. You will need to uninstall any earlier versions and launchers before downloading the official version.

Q2: What should I do if I encounter problems while downloading or installing the game? A2: If you encounter issues with downloading or installing the game, please check that your network connection is stable and that your device meets the minimum requirements. If you run into issues, please try the following steps: - Check your network connection for stability. - Clear up some storage space. - Verify that your device is compatible. - Restart the client and attempt the download again. If the problem continues, we recommend reaching out to our Marvel Rivals Support bot in our Discord server. Tip: Before installing Marvel Rivals, ensure that you have sufficient storage space on your installation drive to prevent any installation issues.

Q3: What are the minimum and recommended system requirements for the game? A3: Below are the system requirements for PC: MINIMUM: OS: Windows 10 64-bit (1909 or newer) Processor: Intel Core i5-6600K or AMD Ryzen 5 1600X Memory: 16 GB RAM Graphics: NVIDIA GeForce GTX 1060 / AMD RX 580 / Intel Arc A380 DirectX: Version 12 Network: Broadband Internet connection Storage: 70 GB available space Additional Notes: We recommend you install the game on SSD drive for better experience.

RECOMMENDED: OS: Windows 10 64-bit (1909 or newer) Processor: Intel Core i5-10400 or AMD Ryzen 5 5600X Memory: 16 GB RAM Graphics: NVIDIA GeForce RTX 2060 (Super) / AMD RX 5700-XT / Intel Arc A750 DirectX: Version 12 Network: Broadband Internet connection Storage: 70 GB available space Additional Notes: We recommend you install the game on SSD drive for better experience.

Q4: How can I fix the error message “DirectX 12 is not supported on your system”? A4: To resolve this issue, please update your Windows 10 64-bit operating system to version 1909 or later and make sure your graphics card driver is up to date. Additionally, verify that your graphics card meets the minimum requirements, which include an NVIDIA GTX 1060 or AMD RX 580. Q5: What should I do if I have a 13th or 14th generation Intel CPU and receive a "Out of video memory" crash message when starting the game? A5: We recommend updating to the latest BIOS version following the guidelines provided by Intel or your motherboard manufacturer. If you continue to experience instability, please reach out to your system manufacturer (OEM/system integrator), Intel customer support (for boxed processors), or your point of purchase (for bulk processors) for further assistance. You can also refer to the following link for additional guidance: [Intel CPU Crash Troubleshooting Guide]. Q6: What should I do if I frequently experience crashes during gameplay? A6: First, please follow the instructions provided in this guide:[Integrity Check and Repair Guide]. If crashes persist, we recommend enabling the feature outlined here: [GPU Debug Mode] and continuing your gameplay. If a crash occurs again, please refer to this link for steps to seek assistance from our customer support team: [Information Collection Instructions]. Additionally, if your game crashes repeatedly, it may be due to your antivirus software misjudging the game process. You can try adding ~\Marvel\Binaries\Marvel-Win64-Shipping.exe and the game storage path to your antivirus software's whitelist, or temporarily disabling the antivirus software and then trying to restart the game. Q7: What should I do if I frequently experience stuttering during gameplay? A7: If your hardware meets the game’s

Source

Steam News / 6 December 2024

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