Steam News12 May 20263mo ago

Trade Support Pass Activation Issue and Compensation

Share the loot, Share the glory Greetings, This is Legend of YMIR. We have confirmed an issue in the Steam Region where the Trade Support Pass purchased by some warriors did not activate properly.

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changedWe have confirmed an issue in the Steam Region where the Trade Support Pass purchased by some warriors did not activate properly.

changedISSUE DETAILSㆍ Issue: The Trade Support Pass did not activate properly after purchase

changedCOMPENSATION INFORMATIONㆍ Eligible Recipients: Warriors in the Steam Region who purchased the Trade Support Pass normally but whose product was not activated

changedCOMPENSATION INFORMATIONㆍ Compensation: YMIR Points equivalent to the price of the purchased pass

changedCOMPENSATION INFORMATIONCompensation will be distributed sequentially to eligible warriors starting from May 12 after purchase records are verified.

removedCOMPENSATION INFORMATIONIf you claim the issued YMIR Points, a separate refund will no longer be available.

Legend of YMIR changes

changedWe have confirmed an issue in the Steam Region where the Trade Support Pass purchased by some warriors did not activate properly.

changedㆍ Issue: The Trade Support Pass did not activate properly after purchase

changedㆍ Eligible Recipients: Warriors in the Steam Region who purchased the Trade Support Pass normally but whose product was not activated

changedㆍ Compensation: YMIR Points equivalent to the price of the purchased pass

changedCompensation will be distributed sequentially to eligible warriors starting from May 12 after purchase records are verified.

Share the loot, Share the glory

Greetings, This is Legend of YMIR.

We have confirmed an issue in the Steam Region where the Trade Support Pass purchased by some warriors did not activate properly.

We sincerely apologize for the inconvenience caused and would like to inform you of the compensation process for this issue.

ISSUE DETAILS

ㆍ Affected Product: Trade Support Pass

ㆍ Affected Region: Steam Region

ㆍ Issue: The Trade Support Pass did not activate properly after purchase

COMPENSATION INFORMATION

ㆍ Eligible Recipients: Warriors in the Steam Region who purchased the Trade Support Pass normally but whose product was not activated

ㆍ Compensation: YMIR Points equivalent to the price of the purchased pass

ㆍ Distribution Schedule: Sequentially starting from May 12

Compensation will be distributed sequentially to eligible warriors starting from May 12 after purchase records are verified.
YMIR Points will be sent through in-game mail.
If you claim the issued YMIR Points, a separate refund will no longer be available.
If you have any additional questions, please contact Customer Support.

We sincerely apologize once again for the inconvenience caused and will do our best to prevent the same issue from occurring again.

Thank you.

Source

Steam News / 12 May 2026

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