[Notice] Change in Service Operator for Hi-Fi RUSH

Dear Hi-Fi RUSH fans,

We would like to inform you that the service operator of Hi-Fi RUSH will be changing from Bethesda Softworks to KRAFTON. This transition will begin on November 14, 2025, at 9:00 AM (KST).

1. Details and Schedule of the Transition

(1) Start of Service Transition:

Starting from November 14, 2025, at 9:00 AM (KST), the official service operation of Hi-Fi RUSH will be transferred to KRAFTON. Accordingly, store page contents (such as images, videos, and descriptions) will gradually be updated to reflect KRAFTON ownership.

(2) In-Game Update Schedule:

In-game elements reflecting this change will be updated through a patch scheduled for December 4, 2025, at 11:00 AM (KST). Please note that this transition will not affect gameplay content, and you will be able to continue enjoying Hi-Fi RUSH just as before.

1. Possible Issues During the Transition

Until the scheduled patch is applied, the Bethesda.net connection feature within the game will be disabled, which may result in certain error messages being displayed. Other unexpected issues may also occur during this period. We kindly ask for your understanding, and if you encounter any problems, please contact KRAFTON Customer Support for prompt assistance.

1. Player Data

Please rest assured that this transition will not affect your save data, game progress, achievements, or any other player information. You can continue playing Hi-Fi RUSH without interruption.

1. Contact Information

If you experience any issues or have questions related to the game, please reach out to KRAFTON’s customer support.

• Hi-Fi RUSH Customer Support: https://support.hifirush.com/

KRAFTON is committed to providing a smooth transition and continuing to deliver an enjoyable Hi-Fi RUSH experience to all players.

Thank you for your continued support.