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Steam News6 October 20205y ago

Database incident — free points to all players!

Hello pilots! Here is a short update on what happened on Sunday. As we have found out, there was an attempt to damage our server provider's network structure. Unfortunately, Heliborne database was affected.

Full notes

Full Heliborne Collection update

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Repeated intro

Hello pilots! Here is a short update on what happened on Sunday. As we have found out, there was an attempt to damage our server provider's network structure. Unfortunately, Heliborne database was affected.

What changed

0 fixes0 additions1 change0 removals
  • Server
changedHello pilots! Here is a short update on what happened on Sunday. As we have found out, there was an attempt to damage our server provider's network structure. Unfortunately, Heliborne database was affected.

Heliborne Collection changes

changedHello pilots! Here is a short update on what happened on Sunday. As we have found out, there was an attempt to damage our server provider's network structure. Unfortunately, Heliborne database was affected.

We have managed to restore most of it, but part of the data from October 1st to October 4th has been lost. We have also migrated to a different provider and taken measures to eliminate the risk of such incidents in future.

Still, some players have lost part of their progress. To reduce the impact on your game progress we will send all the players 2000 of progression points.

Team Klabater

Source

Steam News / 6 October 2020

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