Dev Log #39: Search for crashes

Dear players,

I wanted to post this dev log earlier this week, but I got sick. So, please excuse the delay.

Since Galactic Crew II was released as Early Access title, I get reports of games crashes that happen at apparently random times. Although I invested over a hundred hours playtesting, writing more Unit Tests and analyzing code, I still have not found the source of this issue and I have never encountered this issue myself. I want to solve it, but I need your help to do so.

If you are someone who encountered these crashes and want to help me, please follow the guide below.

1. Download a tool called Procdump from Microsoft right here. This tool supports a wide range of possibilities to analyze application behaviour. For legal reasons, I can't include it in the game's download since I would not be allowed to re-distribute it. But you can find the download link at the top of the linked website.

2. Start Galactic Crew II.

3. Open a command line prompt. You can do this by pressing the Windows key on your keyboard, enter "cmd" (without quotation marks) and press Enter.

4. Enter the following bold text into the command prompt and press Enter. procdump.exe -e 1 "Galactic Crew 2.exe"

5. Play Galactic Crew II until the game crashes. When a crash happens, you should find a Dump File in the installation directory of the game. Please make this crash Dump File available to me in some way (e-mail, link to a cloud, etc.)

In this crash dump file I should see the exact location in the code where the crash happens and hopefully an indicator why it happened.

Your help is greatly appreciated.

Kind regards, Benjamin