HomeGamesUpdatesPricingMethodology
Steam News10 August 20178y ago

Update 8/10/17

Today's update includes a fix for the display names of DLC in Korean and Chinese. We've also noted that the "With Regalia in Hand" achievement is not unlocking properly and should have a fix for that soon.

Full notes

Full Fate/EXTELLA update

Read the full published notes in a cleaner layout. The original post stays linked below.

What changed

0 fixes0 additions1 change0 removals
  • Fixes
changedToday's update includes a fix for the display names of DLC in Korean and Chinese. We've also noted that the "With Regalia in Hand" achievement is not unlocking properly and should have a fix for that soon. We just want to let you all know we're definitely aware of crash issues affecting certain users and are working hard to try and find a solution for you guys. Unfortunately, we have not been able to recreate the crashes on any of our test PC's so it is extremely difficult for us to pinpoint the source of the issue. If you have any more information for us, please send it to support@xseedgames.com. If you could send us your DxDiag along with a screenshot of your launcher settings that would be very helpful. If there are crash dump files available to send to us, that could also be useful: C:\Users[USERNAME]\AppData\Local\CrashDumps Replace [USERNAME] with your Windows username. It would be from game.exe. You can also check your event viewer logs for information: 1. Register the date and time of the error. 2. Type ‘event’ into the Search Windows box. 3. Open Event Viewer and allow it to load. 4. Select Application events on the left pane. 5. Look for the event related to your crash (probably marked with an error icon) 6. Highlight and copy the text in the lower half of the middle pane to send to us. Thank you for your patience as we try and find a solution!

Today's update includes a fix for the display names of DLC in Korean and Chinese. We've also noted that the "With Regalia in Hand" achievement is not unlocking properly and should have a fix for that soon. We just want to let you all know we're definitely aware of crash issues affecting certain users and are working hard to try and find a solution for you guys. Unfortunately, we have not been able to recreate the crashes on any of our test PC's so it is extremely difficult for us to pinpoint the source of the issue. If you have any more information for us, please send it to support@xseedgames.com. If you could send us your DxDiag along with a screenshot of your launcher settings that would be very helpful. If there are crash dump files available to send to us, that could also be useful: C:\Users[USERNAME]\AppData\Local\CrashDumps Replace [USERNAME] with your Windows username. It would be from game.exe. You can also check your event viewer logs for information:

  1. Register the date and time of the error.
  2. Type ‘event’ into the Search Windows box.
  3. Open Event Viewer and allow it to load.
  4. Select Application events on the left pane.
  5. Look for the event related to your crash (probably marked with an error icon)
  6. Highlight and copy the text in the lower half of the middle pane to send to us. Thank you for your patience as we try and find a solution!

Source

Steam News / 10 August 2017

Open original post

Changelog.gg summarizes and formats this update. How we read updates.