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Steam News24 January 20265mo ago

Instructions for troubleshooting the inability to open the game after the update

Dear players: Following this update, we received numerous reports of players experiencing issues opening the game. This has severely impacted your gaming experience, and we sincerely apologize for this!

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Dear players:

Following this update, we received numerous reports of players experiencing issues opening the game. This has severely impacted your gaming experience, and we sincerely apologize for this!

Our technical team immediately initiated an emergency investigation and repair effort. We are currently working diligently to pinpoint the root cause and resolve the issue. Updates on the repair progress will be shared through official channels.

Please wait patiently and give us some time to resolve the problem. Once the issue is fixed, we will distribute compensation to all players. Details regarding the compensation and how to claim it will be announced in the repair announcement.

We apologize again for any inconvenience caused by this issue and thank you for your understanding and support!

Source

Steam News / 24 January 2026

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