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Steam News24 June 201511y ago

Update on Performance

Dear Batman: Arkham Knight PC owners, We are aware that there are performance issues for some users playing Batman: Arkham Knight on PC.

Full notes

Full Batman™: Arkham Knight update

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What changed

0 fixes0 additions3 changes0 removals
  • Store
  • Performance
changedDear Batman: Arkham Knight PC owners, We are aware that there are performance issues for some users playing Batman: Arkham Knight on PC. WB Games is working diligently with our development teams, NVIDIA and AMD, to identify and fix the issues as quickly as possible. Please know that we value input from those who are playing the game and we are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support. If you are experiencing any issues with the game, please be sure to report it to http://support.wbgames.com/ . In the meantime, we wanted to provide recommended, in-game graphical settings for those with minimum and recommend specs hardware. We will provide recommended settings for the Ultra specs as soon as we are able to conduct more tests. At the bottom of this post, you can find additional information that may help alleviate some of the most frequent issues that some players are experiencing. Also, for reference, we have included a list of the minimum, recommended, and ultra hardware requirements. If you purchased your copy of the game through Steam and are not satisfied with your experience, you can request a refund at https://help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds ). Thank you for your patience as we work on resolving these issues and please be sure to check back for updates. Minimum Hardware Specs (or equivalent)
changedExpected: 30fps (capped) It is incredibly important that users with a min spec video card with 2 GB of dedicated VRAM (or 3 GB on AMD) to keep the Texture Resolution set to Low. Increasing this to Normal will cause significant performance issues. By default, the game may set the user’s monitor to the maximum output offered. Users should reset to 720p on min spec hardware. With these settings on Min Spec AMD GPU’s, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. Recommended Hardware Specs (or equivalent)
changedExpected: 30fps (capped) The Recommended Spec is intended to deliver an experience on par with the current generation of gaming platforms. For an optimal experience, users with recommended spec hardware should not set their resolution higher than 1080p. By default, the game may set Shadow Quality and Level of Detail to High on Recommended Spec hardware. Users should revert these to Normal. With these settings on Rec Spec AMD GPUs, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. To help alleviate this, AMD users using Rec Spec GPU’s should turn Texture Resolution, Shadow Quality, and Level of Detail to Low. We continue to work closely with AMD to resolve these issues as soon as possible; make sure you have the most current drivers and check back here for updates on when the next driver version is available. Additional Recommendations We do not recommend that users change anything in the

Batman™: Arkham Knight changes

changedDear Batman: Arkham Knight PC owners, We are aware that there are performance issues for some users playing Batman: Arkham Knight on PC. WB Games is working diligently with our development teams, NVIDIA and AMD, to identify and fix the issues as quickly as possible. Please know that we value input from those who are playing the game and we are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support. If you are experiencing any issues with the game, please be sure to report it to http://support.wbgames.com/ . In the meantime, we wanted to provide recommended, in-game graphical settings for those with minimum and recommend specs hardware. We will provide recommended settings for the Ultra specs as soon as we are able to conduct more tests. At the bottom of this post, you can find additional information that may help alleviate some of the most frequent issues that some players are experiencing. Also, for reference, we have included a list of the minimum, recommended, and ultra hardware requirements. If you purchased your copy of the game through Steam and are not satisfied with your experience, you can request a refund at https://help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds ). Thank you for your patience as we work on resolving these issues and please be sure to check back for updates. Minimum Hardware Specs (or equivalent)
changedExpected: 30fps (capped) It is incredibly important that users with a min spec video card with 2 GB of dedicated VRAM (or 3 GB on AMD) to keep the Texture Resolution set to Low. Increasing this to Normal will cause significant performance issues. By default, the game may set the user’s monitor to the maximum output offered. Users should reset to 720p on min spec hardware. With these settings on Min Spec AMD GPU’s, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. Recommended Hardware Specs (or equivalent)
changedExpected: 30fps (capped) The Recommended Spec is intended to deliver an experience on par with the current generation of gaming platforms. For an optimal experience, users with recommended spec hardware should not set their resolution higher than 1080p. By default, the game may set Shadow Quality and Level of Detail to High on Recommended Spec hardware. Users should revert these to Normal. With these settings on Rec Spec AMD GPUs, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. To help alleviate this, AMD users using Rec Spec GPU’s should turn Texture Resolution, Shadow Quality, and Level of Detail to Low. We continue to work closely with AMD to resolve these issues as soon as possible; make sure you have the most current drivers and check back here for updates on when the next driver version is available. Additional Recommendations We do not recommend that users change anything in the

Dear Batman: Arkham Knight PC owners, We are aware that there are performance issues for some users playing Batman: Arkham Knight on PC. WB Games is working diligently with our development teams, NVIDIA and AMD, to identify and fix the issues as quickly as possible. Please know that we value input from those who are playing the game and we are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support. If you are experiencing any issues with the game, please be sure to report it to http://support.wbgames.com/ . In the meantime, we wanted to provide recommended, in-game graphical settings for those with minimum and recommend specs hardware. We will provide recommended settings for the Ultra specs as soon as we are able to conduct more tests. At the bottom of this post, you can find additional information that may help alleviate some of the most frequent issues that some players are experiencing. Also, for reference, we have included a list of the minimum, recommended, and ultra hardware requirements. If you purchased your copy of the game through Steam and are not satisfied with your experience, you can request a refund at https://help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds ). Thank you for your patience as we work on resolving these issues and please be sure to check back for updates. Minimum Hardware Specs (or equivalent)

  • Resolution: 1280x720

  • V-Sync: Off

  • Anti-Aliasing: Off

  • Texture Resolution: Low

  • Shadow Quality: Low

  • Level of Detail: Low

  • Interactive Smoke/Fog: Off

  • Interactive Paper Debris: Off

  • Enhanced Rain: Off

  • Enhanced Light Shafts: Off

Expected: 30fps (capped) It is incredibly important that users with a min spec video card with 2 GB of dedicated VRAM (or 3 GB on AMD) to keep the Texture Resolution set to Low. Increasing this to Normal will cause significant performance issues. By default, the game may set the user’s monitor to the maximum output offered. Users should reset to 720p on min spec hardware. With these settings on Min Spec AMD GPU’s, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. Recommended Hardware Specs (or equivalent)

  • Resolution: 1920x1080

  • V-Sync: On

  • Anti-Aliasing: On

  • Texture Resolution: Normal

  • Shadow Quality: Normal

  • Level of Detail: Normal

  • Interactive Smoke/Fog: Off

  • Interactive Paper Debris: Off

  • Enhanced Rain: Off

  • Enhanced Light Shafts: Off

Expected: 30fps (capped) The Recommended Spec is intended to deliver an experience on par with the current generation of gaming platforms. For an optimal experience, users with recommended spec hardware should not set their resolution higher than 1080p. By default, the game may set Shadow Quality and Level of Detail to High on Recommended Spec hardware. Users should revert these to Normal. With these settings on Rec Spec AMD GPUs, users can expect some minor texture pops, occasional loading symbols during fast-paced scenarios, and some hitches & stuttering when gliding or driving the Batmobile. To help alleviate this, AMD users using Rec Spec GPU’s should turn Texture Resolution, Shadow Quality, and Level of Detail to Low. We continue to work closely with AMD to resolve these issues as soon as possible; make sure you have the most current drivers and check back here for updates on when the next driver version is available. Additional Recommendations We do not recommend that users change anything in the

Source

Steam News / 24 June 2015

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