Important: Item Loss Fixed + Compensation

Dear Sweet Dancers,

First and foremost, we would like to extend our sincerest apologies for the recent issue where some players experienced missing items in their backpacks after re-logging into the game, including purchased or claimed items (such as Wishing Fountain rewards, Egg Hunt rewards, and other obtained cosmetics).

We are pleased to inform you that this issue has now been fully resolved. All affected accounts have completed data recovery, and you will be able to view your rightful items in your backpack upon logging in.

Announcement of Fixes and Compensation for Item Loss Issue – Summary:

✅ Issue Fix Status

• Fixed: The issue where some players lost backpack items after re-logging (including Wishing Fountain rewards, Egg Hunt rewards, etc.). All affected accounts have completed data recovery – log in to claim your items.

🎁 Compensation Details (for players affected by item loss)

• Delivery Method: In-game mail, to be distributed within 3 business days.

• Please claim your compensation promptly to avoid expiration.

📌 Player Reminders

• Affected players: Log in and check your backpack. If items are still missing, please contact customer support immediately.

• All players: Please update your game to the latest version to ensure the fix takes effect.

📞 Contact Customer Support

• Facebook: https://www.facebook.com/SweetDanceGlobal

• Email: SweetDance@uniugame.com

  When contacting us, please provide your UID and screenshots of any missing items (if available).

Thank you for your patience and understanding. We wish you a wonderful time dancing in Sweet Dance!

—— Sweet Dance Team